Placeholder content — final wording is to be supplied by the legal team. The headings below outline the structure to be populated.
1. Definitions
[Company, Customer, Service, Subscription Term, etc.]
2. Service Description
[Scope of Maeko Data Protect, included features, supported databases.]
3. Account & Access
[Customer responsibilities for credentials, 2FA, authorised users.]
4. Fees, Billing & Renewals
[Onboarding fee, recurring subscription, VAT, payment terms via Stripe.]
5. Customer Obligations
[Use of the service, data accuracy, no illegal use, security obligations.]
6. Service Levels
[Availability targets and remedies; cross-references the Refund Policy.]
7. Intellectual Property
[Ownership of software and customer data.]
8. Confidentiality & Data Protection
[Cross-references the Privacy Policy; UK GDPR commitments.]
9. Limitation of Liability
[Caps and exclusions to be drafted by legal.]
10. Termination
[Cancellation, suspension, effects of termination.]
11. Changes to These Terms
[Notice and acceptance of updated terms.]
12. Governing Law
This agreement is governed by Scottish law.